Managed IT Services for your Business

Your Business should have Technology Support Services that contribute to your Business success.

Did you know that the purchase price of a computer makes up only about 15% of the actual cost over the lifetime of that computer? Management and Support of your Business Technology can be costly and confusing. There are so many Companies that offer IT Support Services, and so many different services to choose from. How should a Business Owner know if they are paying for services they do not need? Are there services not being offered to your Business that you could benefit from? In order to eliminate the confusion, stress, and reduce costs we provide a suite of IT Services for one fixed monthly fee. Ategan Technologies On-site Management (ATOM) is the culmination of over twelve years of experience, research and investment in technology support tools in order to provide your Business with a cost effective solution that is designed to help your Business be successful.

All of the services provided below are offered to you at one fixed monthly fee. You can finally budget for your IT Expenses and plan for future upgrades. Just think how your Business could benefit from receiving support when it's needed, but not receiving an unexpected bill with confusing charges, confusing IT jargon, and no guarantee that the billable rates won't get out of control. The end result is that your Business will keep running smoothly and you will save money, have less IT issues, and know exactly what you will pay every month. Oh and by the way, you also benefit from having a complete IT department at a fraction of the price. Here are some of the services you will receive:

24/7/365 Proactive Monitoring and Maintenance

Detect and stop IT issues before they affect your bottom line.

Ategan Technologies's IT Services  are built to cover all of your IT support needs, from your employee workstations to your servers, and even other devices on your network that are necessary for your organization's efficiency.  By performing regular maintenance and monitoring your systems 24x7x365, we can drastically reduce the amount of downtime your staff experience.  Our team is always looking out for your business and your goals, and can help you meet your IT needs as you expand.  Our proactive maintenance can keep your IT investments running smoothly and our experienced support staff can assist your users with any technology-related issues.

Desktop & Helpdesk Support

Relationships Matter!

Technology is important but Relationships Matter!

Almost everyone has had experience calling a company for Technical Support only to feel like the computer was more important than you. Have you ever called for Technical Support and you get the feeling that your the last person they want to talk to? For Ategan Technologies, LLC our relationship with you is important. It's not the computer that is picking up the phone to call us, its a Person, a Business Associate, a Collegue, a Friend. Your employees time is best spent working for your Business, not worrying about Technical Support issues. We make it easy by offering fast and reliable support for your employees. You can call us, you can email us, you can submit a ticket to us via our website, or send support issues to us via your computer tray....however you choose to do it, whatever works best for your Business the bottom line is that we are here for you when you need us and we are happy to help!

Managed Server Support

Fully managed, 24/7/365 monitoring, maintenance, and technical support

Your servers are critical to your Business. Downtime can lead to huge loss in productivity for your Employees.

 Ategan provides complete support that includes remote & on-site server support services at a flat monthly fee. There are no hourly charges, travel costs, or emergency fees. If your server does experience a problem, we usually know about it within minutes, and many times we see the problem before your Employees do. Your Businesses success is our priority which means that your server's stability is also our priority.

If your business is in need of a server upgrade or an additional server must be added to your network Ategan Technologies, LLC can evaluate your current needs and create a solution that meets your budget while contributing to your Business success.

 Additional Included Features & Services

Thats right, these services and features are also included in the same fixed monthly fee:

 • Network Upgrades      • Firewall Management        • Software Updates
 • IT Planning                  • Monthly Reporting             • IT Consulting
 • Anti-Virus Software     • Anti-Malware Software      • Security Assessments
 • Basic Data Backup     • Printer Management          • Service Ticket Tracking